Voice AI Appointment Agent
A demonstration inbound voice agent that qualifies callers, handles common questions and routes booking outcomes.
What shaped this project.
Challenge
Calls could be missed outside normal availability.
Approach
A bounded voice workflow handles approved intents and escalates edge cases to a person.
Technology
Retell AI, Twilio, GoHighLevel, n8n
A demonstration inbound voice agent that qualifies callers, handles common questions and routes booking outcomes.
Project walkthrough
- Business problem and constraints
- Experience and system architecture
- Implementation handoffs
- Measurement and iteration
Strategy
Start with the business outcome, then choose the smallest reliable system that can support it.
Implementation
Connect data, user experience and measurement so the system can be improved after launch.
